1. Validity

These terms and conditions govern www.woodiespartyzone.ie (Woodie's DIY Party Zone) performance relating to the sale and supply of goods to the customer. Woodie's DIY Party Zone reserve the right to amend these terms and conditions from time to time by updating this text page; and the customer is bound by any such modifications or revisions.

2. Contract with customer

The contract between Woodie's DIY Party Zone and the customer comes into existence upon Woodie's DIY Party Zone acceptance of the customers order i.e. when payment has been received. Woodie's DIY Party Zone is entitled to withdraw from contracts in the case of obvious typographical or arithmetical inaccuracies appearing on Woodie's DIY Party Zone Web site.

3. Pricing and Availability

The prices of the goods are those specified on Woodie's DIY Party Zone Web site. The price, as displayed, is inclusive of VAT (at the standard UK rate). There will be an additional charge for delivery. Orders are subject to availability. In the unlikely event that the goods are unavailable, the customer will be notified by Email. Price and availability information is subject to change without notice.

4. Delivery of Goods

Woodie's DIY Party Zone will deliver the goods ordered to the delivery address supplied by the customer. Availability permitting, all orders paid for by credit card will be delivered within 5 to 7 working days. Orders paid for by cheque require 3 days for clearance and are then despatched in the same way. Woodie's DIY Party Zone is entitled to deliver in part. Despatch of goods constitutes fulfilment of contract.

5. Woodie's DIY Party Zone Warranty

If the goods delivered are not what the customer ordered, or are of incorrect quantity, or are damaged or defective, Woodie's DIY Party Zone will, if the customer returns them within a reasonable period, at the customer's option either give a full refund or where possible make good any shortage or non-delivery or replace any damaged or defective goods.

6. Return of Goods 100% Money Back Guarantee

If for any reason the customer is unhappy with their purchase, they can return it to Woodie's DIY Party Zone for an exchange or refund, providing Woodie's DIY Party Zone receives it within 15 days from the date of its original receipt by the customer. Returned products must be received by Woodie's DIY Party Zone in good condition and all component parts, including any promotional products that may have been included in your purchase. A note explaining the reason for return should also be enclosed. This does not affect your statutory rights. The customer bears the cost of returning goods for refund or exchange, except in cases of faulty, damaged or wrongly supplied goods. (Woodie's DIY Party Zone requests that you use registered post or recorded delivery when returning goods and that proof of postage is retained).

You will not have any right to cancel a Contract for the supply of any Personalised Products that have been produced to your specific requirements, e.g. banners, balloons, cards and invitations.

7. Intellectual Property

All the information, data, text, graphics, links or computer code published on, contained or available on this website (the "Material") are the copyright of Woodie's DIY Party Zone. Unauthorised use of the Material including the production, storage, modification, distribution or republication without the prior written consent of Woodie's DIY Party Zone or, where applicable, the respective copyright owner(s) is prohibited. The names and logos of Woodie's DIY Party Zone and all related products and service names, design marks and slogans are the trade names, service marks or trade marks of Woodie's DIY Party Zone and may not be used without the prior consent of Woodie's DIY Party Zone.

8. Disclaimer

Woodie's DIY Party Zone hereby, to the fullest extent permitted by law, disclaims all warranties and conditions with regard to the Material and any goods and services supplied in relation to this website, whether expressed or implied or statutory (including all implied warranties and conditions of the merchant ability and fitness for a particular purpose). In no event that Woodie's DIY Party Zone be liable for any indirect, punitive, special, incidental or consequential damages whatsoever even if Woodie's DIY Party Zone has been advised of the possibility of damages including, without limitation, damages for loss of use, data or profits arising out of or in any way connected with the use or performance of this website, interruptions or delays to this website, the provision of or failing to provide services, or for any information, material, goods and services obtain through this website or otherwise arising out of the use of this website, whether based on contract, tort or otherwise to the fullest extent permitted by law.

9. Invalidity of Terms and Conditions

If for any reason part of these terms and conditions is unenforceable; the validity of the remaining terms and conditions will not be affected.

10. Law and Jurisdiction

Contracts for the purchase of Products through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law. Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) will be subject to the non-exclusive jurisdiction of the courts of England and Wales.

The European Commission provides an online dispute resolution platform, which you can access at: http://ec.europa.eu/consumers/odr/. If you would like to contact us direct you may do so by email at https://www.woodiespartyzone.ie/Help/.

11. Woodie's Party Zone

Woodie's DIY Party Zone is provided by Woodies DIY in conjunction with Party Delights Ltd.

12. Personalised Products

Orders are subject to the availability of products. If a product is or becomes unavailable, we will notify you by email.

Refunds are not available for personalised products, except for the following cases:

• Where the product is defective – if this happens, a refund will only be provided if the item is returned to us within 72 hours of delivery.
  Where the product has not been delivered by the date specified in the order confirmation email (online payments only).
  Where the product has not been delivered by the service date following receipt of an offline payment (cheques, etc).

When purchasing a personalised item, you accept full responsibility for:

• Uploading adequate quality images where applicable.
  The accuracy of any text entered, which will be printed as provided.
  Completing the online form accurately.

A 'proof read’ is provided when creating your Personalised Products online to allow you to verify the Text. The ‘proof read’ is intended as a guide only and is displayed in a lower resolution for screen viewing purposes only.