Help / FAQ

Shopping or browsing, it's all very easy at Woodie's DIY Party Zone, below is a summary of each area and an explanation of what you can expect while visiting our website.


My Account

This is where we store your personal information such as name, address, telephone number and email along with your password for the site; we do not retain credit card information. All your personal details are used only for Woodies Party and will not be issued to 3rd parties (see privacy policy). Once you have created an account you can update it whenever you wish. Typically you will only update your account if you move address or change your e-mail. Once your account is open (which takes immediate affect once your details have been entered) the next time you wish to purchase goods you only need to enter your e-mail and password to process orders.

Carriage

Please see our delivery page which explains your carriage/delivery options.

Basket

As you add items to the basket you will be able to view the number of items and the value in the "Shopping Basket" icon in the top right of the screen. If you wish to update, delete, add or review your current basket please click on the icon and follow the instructions. The only cost to be added to your basket value is carriage which will be confirmed at "checkout" stage.

Checkout

Once you are happy with the contents of your shopping basket you will be taken to "Checkout". At this stage you will be given an invoice number and will be able to confirm your request for goods. A full breakdown of all items chosen will be shown at the checkout stage along with a carriage charge. You have the option of putting any special requirements on your order confirmation. We will endeavour to meet all requirements. You may, if you wish, still cancel the order at this stage.

Payment

On-Line - Via Secure Server The quickest way to process your order is via your credit or debit card. Our online processing is done via a secure server.

Other Information

If you require any further information or have any questions please email customercare@woodiespartyzone.ie